o Turn off the gas supply if it is safe to do so at the emergency control valve at the meter unless the meter is located in a basement/cellar or at the LPG bulk tank or storage vessels.
o Extinguish all naked flames and do not smoke.
o Do not operate electrical switches (this includes turning switches on or off). Operating electrical equipment can ignite escaping gas.
o Get to fresh air immediately – open all doors and windows to ventilate the area.
o Contact the relevant National Gas Emergency number above.
o If you are feeling unwell visit your GP or hospital immediately and inform them that you may have been exposed to carbon monoxide.
o If the attending emergency operative identifies any concern with any gas appliances, follow the advice given concerning use of the equipment and where advised contact a Gas Safe registered engineer to fix the appliance and check for safety.
o Do not turn the gas supply on again until it has been checked by a Gas Safe registered engineer.
Badly fitted and poorly serviced gas appliances can cause: Gas leaks, fires, explosions and carbon monoxide poisoning.
If you smell gas then call the free 24-hour National Gas Emergency Helpline:
England, Wales and Scotland: 0800 111 999
Northern Ireland: 0800 002 001
Isle of Man: 0808 1624 444
Guernsey: 01481 749000
Jersey: 01534 755555
*This applies for bulk and metered supplies – for cylinder supplies please see local telephone directory for contact details. On caravan sites and boats, the site owner and/or boat operator may also have gas safety responsibilities.
**Guernsey and Jersey use a manufactured LPG/air mixture commonly known as ‘mains gas’, supplied to customers from an underground main system. The Isle of Man has a similar system known as ‘towns gas’, however many of the LPG/air(towns-gas) installations on this system are currently being converted to burn natural gas.
AJC Plumbing & Heating in Sawbridgeworth, Hertfordshire and are with 30 mins drive of Bishops Stortford, Epping, Sheering, Harlow, Hatfield Heath, Hatfield Broad Oak, Birchanger, Takeley, Stansted Mountfitchet, Manuden, Fyfield, Elsenham, Hoddesdon, Furneux Pelham, High Easter, Henham, Chipping Ongar, Hertford, Widdington, Clavering, Theydon Bois and other surround towns in Essex, Herts and London.