What to do in an emergency
ACT FAST. STAY SAFE.
If you smell gas or suspect a leak, don’t wait — follow these steps immediately to protect your home and your health.
Turn off the gas supply (if safe)
Use the emergency control valve by the gas meter — but avoid doing this if it's in a basement or enclosed space.
Put out all flames
Extinguish candles, cigarettes, or anything that could ignite gas.
Do not use switches
Avoid turning any lights or appliances on/off — even small sparks can cause danger.
Open windows and doors
Let fresh air in to help disperse the gas.
Leave the property
Get outside into fresh air right away.
Call the Gas Emergency Helpline
0800 111 999 (Free, 24/7 service in England, Wales, Scotland)
Call Us for Srgent Support 01279 724 754 or 07973 737 065 anytime…
We’re available day or night for fast, professional help.
EMERGENCY NUMBERS
(Outside England/Wales/Scotland)
| Region | Emergency Contact |
|---|---|
| Northern Ireland | 0800 002 001 |
| Isle of Man | 0808 1624 444 |
| Guernsey | 01481 749000 |
| Jersey | 01534 755555 |
Why Choose AJC Plumbing & Heating?
- Gas Safe and fully certified engineers and electricians
- 12-month guarantee on all plumbing, heating, and installation work
- Access to discounted rates from leading suppliers
- Full after-sales service supported by our in-house maintenance team
- Compliant with all current industry standards and regulations
Customer experience
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